RAKHMALINA, Ika; 						MARSIH, Yeni.
 PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PT. JNE CABANG SEKAYU.
<strong>Jurnal Manajemen Kompeten</strong>, [S.l.], v. 4, n. 2, p. 101-118, jan. 2022.
ISSN 2621-5381.
Available at: &lt;<a href="https://jurnal.irs.ac.id/index.php/mnjm/article/view/209" target="_new">https://jurnal.irs.ac.id/index.php/mnjm/article/view/209</a>&gt;. Date accessed: 14 aug. 2026.
doi: <a href="https://doi.org/10.51877/mnjm.v4i2.209">https://doi.org/10.51877/mnjm.v4i2.209</a>.